Saturday, April 29, 2006

Mother's Day Gift - Country Bunny Bath & Body


This gift set celebrates Mom's special day. It's also a great buy for Pearberry lovers! This set includes 9 oz Pearberry Spritzer, 9oz Pearberry Shower Gel, Pearberry Lotion Bar, Pearberry Wave Soap and a Pink Scrunchie in a free wire bathtub shaped basket (valued at $10) for $37.75 plus shipping and handling and your local state tax.

Visit my website to place an order. We accept Visa and MasterCard. And orders are shipped UPS or FedEx.

Friday, April 28, 2006

Rona's Movie Rental Pick for April - 'King Kong'


I actually thought it was slow moving the first 30 minutes. The action, pace and diaologue started getting more interesting when they entered the fog. My husband and son really loved the special effects. I loved the love story and even shedded a few tears at the end. I've seen Andrien Brody in better movies. Jack Black definitely showed that he can play a dramatic role. I definitely wouldn't have sat through this one at the theater. It's a great rainy day rental.
***************
Yahoo Movie
Flamboyant, foolhardy documentary filmmaker, Carl Denham, sails off to remote Skull Island to film his latest epic with leading lady, Ann Darrow. Native warriors kidnap Ann to use as a sacrifice as they summon "Kong" with the local witch doctor. But instead of devouring Ann, Kong saves her. Kong is eventually taken back to New York where he searches high and low for Ann, eventually winding up at the top of the Empire State Building, facing off against a fleet of World War I fighter planes.

Genres: Action/Adventure, Romance, Thriller and Remake

Running Time: 187 min.

MPAA Rating: PG-13 for frightening adventure violence and some disturbing images.

San Diego Health Symposium for Women

The San Diego Health Symposium for Women is a full day of information, education and pampering for women, on Saturday, May 13, from 7:30 am to 4 pm. Celebrate mind, body and spirit. Enjoy speakers, exhibits, free health screenings and interactive activities. Jazzercise founder Judi Sheppard Missett is the morning keynote speaker at this event.

General admission is $70 at the San Diego Convention Center. Visit Sharp HealthCare website for more details.

Thursday, April 27, 2006

7 Good Reasons to Get Your Child Involved in Sports by Stacie Mahoe

Encourage a Healthy Lifestyle

Making exercise a part of your child’s life teaches your child the importance of fitness. This, along with proper nutrition, plays a vital role in maintaining health. Children need physical activity every day and participation in sports helps fill this need. With today’s wealth of video games and increasing computer literacy, daily physical activity is often times forgotten. Getting your child involved with sports helps them make exercise a part of their lifestyle and increases their chance of a being a healthier adult.

Promote Self Esteem

When a child realizes that they are getting better and better at their sport, they can’t help but feel a sense of accomplishment. Choosing a sport your child can grow and improve in gives your child an opportunity to build self-esteem. Together, with positive reinforcement from you their parent, they will gain confidence and have a more positive view of themselves.

Learn Goal Setting

I’m sure you’ll agree goal setting and success go hand in hand. Participation in sports gives your child a fun, practical way to learn about goal setting. They’ll see, experience, and learn about how goal setting works. If your child’s coach doesn’t cover goal setting, that’s okay! You as a parent can sit down with your child and set goals. By assisting your child in developing this skill, you give them a better chance at succeeding in life.

Learn and Experience Teamwork

How often have you read a help wanted ad where the employer wants a “team player” or a candidate that “works well with others”? I see it all the time. How much more valuable are you as an employee when you can put differences aside and get the job done? Sports teach children about teamwork and about how their actions affect other people. If they can’t learn to work together with teammates while playing a sport they enjoy, how will they be able to work with co-workers they may or may not like while performing a job they may or may not enjoy? This is an important lesson to learn. Encourage your child to be a team player and, as a sports parent, keep tabs on whether or not your words and actions promote this trait in your child.

Develop Time Management Skills

Adding extracurricular activities to your child’s schedule encourages development of and time management and prioritization skills. Teach your child that taking care of responsibilities, such as school work and cleaning up after themselves, comes first. This gives them their first taste of prioritization. Next, help your child formulate a plan which enables them to efficiently handle their responsibilities while still leaving time for sports practices and competitions. For example, show your child how working on homework instead of playing outside during their after-school program helps them finish their homework in time for practice each day. Then go ahead and make that part of your plan.

Learn About Dealing with Adversity

Everyone makes mistakes. Everyone has problems. How well you handle these mistakes and problems directly affects happiness and quality of life. Many people “get in a slump” and can’t get out of it. Others continue making the same mistakes over and over again. In sports, we always try to minimize errors, but we’re human. Mistakes happen. Even professional athletes make bad choices and make bad plays, but it’s not the mistake that counts. What you do from that point forward carries much more significance. If your child learns how to deal with adversity, errors, and challenges in sports, chances are, they’ll be able to translate that skill to real life and effectively minimize mistakes and/or bad decisions as well as competently recover from set backs.

Have Fun!

Positive experiences play an essential role in raising a happy, healthy human being. Sports provide numerous opportunities for positive experiences both for your child as an individual, and for your family as a whole. “Sports parents” are blessed with the chance to watch their child have fun while learning and developing as an athlete and as a human being.

Article by:

Stacie Mahoe Owner - www.AllAboutFastpitch.com For more sports-related articles and “sports parenting” tips visit www.AllAboutFastpitch.com

Today is Take Your Daughters and Sons to Work Day


When my husband was working in hotel security, four years ago, he took our son to a 'Take Your Daughters and Sons to Work Day'. The kids received their own ID's, a tour of the hotel, lunch and then an opportunity to shadow their parents. Our teenage son still talks about his experience with dad, at work, fondly.

Today is Take Your Daughters and Sons to Work Day. Whether you work at home or outside, this will allow your child to see what mom or dad does, the value of education and work skills.

Since I work at home, as a Virtual Customer Service Rep, our son does see what's involved in my job. He even gives me feedback from time to time. (and many times he's right)

Visit the official website for more details, activities, games and ice breakers, for next year. This event occurs every fourth Thursday of April.

Wednesday, April 26, 2006

April 26 is Administrative Professionals Day

Administrative Professionals Day was set aside to recognize secretaries and clerical staff, such as receptionists, paralegals, customer service representatives, etc. It is celebrated on the last week of April.

When I worked in the brick and mortar call centers, we would receive free lunch or a small gift. Now that I work for myself, as a Virtual Customer Service Rep, I purchase myself a bouquet of flowers.

Stop by Wikepedia website for more details on this special day.

Happy Tenth Anniversary! Thank You for the Tin


Okay, he didn't get me a piece of tin but did you know that's what the gift idea is for tenth year wedding anniversary? Modern gift idea would be diamond jewelry. Heh, I like that one.

Visit Marriage About.com site for a list of traditional and modern wedding anniversary gift ideas.

Oh, before I forget my gift is a white gold wedding band. I love it honey!

Tuesday, April 25, 2006

Irrate Customer - Take the Computer Mode

Seventy percent of the people on the receiving end of aggressive and unreasonable behavior report feeling confused, frightened, can't think of anything to say, or can't think quick enough on their feet to respond. Twenty percent report the exact opposite reaction and they scream and get furious. Whether you're thrown off base and can't productively respond or you're furiously angry, you are out of commission.

This response from you - not knowing what to say or losing your temper -- is what the difficult customer wants because it allows them to get what they want. This week you will get one more fantastic response you can use with ballistic customers---a response that put YOU in control!

Go into Computer Mode To use Computer Mode you take on the formalities of a computer. You speak generally, without emotion, and you don't take the bait your angry or difficult customer is throwing you. Your words, tone, and attitude are completely impersonal and neutral - (Think of the automated response system you speak to when you call your wireless phone company or bank.)

This "computer mode" response deflects, diffuses, and disarms angry customers because you don't add fuel to the fire by giving your difficult customer what they want -an emotional reaction. When you don't take the bait, the difficult customer is forced to stop dead in their tracks. And that means you regain control (and confidence).

The Computer Mode Approach In Action

Let's say your customer says:
"You don't give a d*** about customers. Once you get a customer locked into a contract, the service aspect is over."

While it may be tempting to fuel the fire with an equally hostile response such as "What's your problem, creep?" don't take the bait. If you do take the bait, the situation will only escalate and nothing productive or positive will result. A computer mode response might look like this:

"I'm sure there are some people who think we don't care about servicing customers."
"People get irritated when they don't immediately get the help they need."
"It's very annoying to experience a delay in service response."
"Nothing is more distressing than feeling like you're being passed around when all you want is help."

And then you stop -like a locked up computer.

No matter how uncomfortable the verbal abuse is or how ridiculous it becomes, continue to respond without emotion. This tactic works because it is neutral, doesn't take the bait, and because it is unexpected. The difficult customer wants to throw you off, make you lose control, and to get you to respond emotionally. When you fail to do each of these things, you actually regain control.

Go into "computer mode" the next time you're faced with verbal abuse from an irate or unreasonable customer, and I promise you, you'll quickly regain control ---and you'll have fun with the process.





About the Author

Myra Golden is one of the service industry's most prominent trainers and a highly regarded business growth strategist. Companies hire Myra and her team to help them build, recover, and strengthen customer relationships. She can be reached at 866-873-8419 or by email at myra@myragolden.com. She also has a website: www.myragolden.com.

Monday, April 24, 2006

Five Ways to Market Using Email by Jill Hart

There are many ways to market a home-based business. But one of the simplest ways is to use an every day business tool - email. By using these five easy tips you'll see how easily your business can grow without much effort on your part.

1. Use a Professional Signature - This is an important tip to use on every email that you send. Even your friends may not always remember your website address or business phone number and will quickly look to an old e-mail to look it up.

When preparing an email signature it's important to include Your Name, Company Name, and your Physical Address or Website Address. You may also include your phone number. Below is a sample Email signature:

Jill Hart
888-241-0990
Christian Work at Home Moms
http://www.cwahm.com

The signature is simple, easy to read and includes a link directly to my website. It is very important to include the http:// before the website address because many email programs will not link the text to your website without this (it will appear as text - not a link).

Also, make sure that you double check that you have your website correct. Often times I've found that people have their website wrong by inverting a letter or two and aren't aware of it. It cannot only lead to a loss of a sale, but it shows less professionalism on your part.

You can also use a virtual business card as your signature. You can design and purchase your own virtual business card at http://www.vistaprint.com. There is a very small cost - less than $2.00 for this professional looking virtual signature file.

2. Find a "Signature Buddy" - This is an easy and cost-free way to spread the word about your business. Ask a colleague or friend if they will "swap" a line in their signature with you. You will add a line at the bottom of your signature with a link to their business and they will do the same.

Jill Hart
888-241-0990
Christian Work at Home Moms
http://www.cwahm.com

Publishing and book marketing - http://www.virtualwordpublishing.com/

The signature "swap" can be as simple as a line (as above) or as much as a 2 - 3 line testimony of why you're recommending this link. You can find a permanent signature "buddy" or change it weekly or monthly.

3. Send Email Coupons - This is a great way to network using email. Send a special coupon by email that is available only for those that receive your emails. You can also extend this to a newsletter if you have one. Offer a special coupon for anyone who signs up for your newsletter!

You can send other specials by email as well - special offers, free gifts, ebooks, etc. There are many ways that you can utilize your email to bless your customers and colleagues.

4. Create a Custom Background for your Email - This is easier to do than it sounds. If you are using Microsoft Outlook or a similar program, you can find directions on creating your own custom signature online at places like http://www.mailmsg.com/outlookstationary.htm.

Custom email stationary can take a plain email and make it look professional. I include my logo and my website name in my custom background. Be sure to make the picture "light," so that it does not compete with the text of the emails you'll be sending.

5. Send Thank You Emails - In this day and age it is very acceptable to send a Thank You card via email. This is an easy way to thank customers, advertisers, and even newsletter subscribers.

You can create you own Thank You or use a program like Yahoo! Greetings. Many of these programs have free e-cards that you can send as well as a paid version with additional designs. Another great place is Hallmark.com where you can get customized greeting e-cards for any occasion, free. It's a great way to remember your client's birthdays or perhaps a special day in their business.

You can even set up an auto-responder to send the Thank You automatically. There are many auto-responder programs for you to choose from and many website hosting companies will provide you with one, you'll just need to go in and set it up.

One great thing about an auto-responder is that you can set up when the email will be sent, what will "trigger" the auto-responder and what the email will say. This way, any time you receive an order, the customer receives an email immediately, even if you're not available.

One downfall to auto-responders is that they can seem impersonal. However, you can overcome this by taking the time to write a personal note to your customers and use this as the auto-responder email.

Can you see how beneficial e-mails can be for your business? When you use a professional looking signature, find a "buddy" to swap lines in your signature, personalize your email background, use auto-responders and any other items that you are able to customize, you'll never look at email the same way again. Marketing can be inexpensive and effective when you know the right ways to do it.



ABOUT THE AUTHOR:
Jill Hart is the founder of Christian Work at Home Moms, CWAHM.com. This site is dedicated to providing work at home moms with opportunities to promote their businesses while at the same time providing them spiritual encouragement and articles. Visit http://www.CWAHM.com for additional information.

Sunday, April 23, 2006

Mom Writer's Talk Radio Show - April 21

Paula and Alana interview Kristie Tamsevicius, author of 'I Love My Life: A Mom's Guide to Working from Home'. Kristie talks about her reason for choosing to stay home, her writing, speaking and consultanting business.

Stop by Kristie T. website for information on how to build your business online.

Visit Mom Writer's Talk Radio to listen to this week's show. You can also download it to your MP3 player. Enjoy!

Books that We're Reading - Big Business in America


Currently, we've finished reading and learning about the growth of big business, in the United States, in our American History book. Our son wanted to know more about these powerful men. I decided to include the following books, from my public library.

'The Tycoons: How Andrew Carnegie, John D. Rockefeller, Jay Gould, and J.P. Morgan Invented the American Supereconomy' by Charles R. Morris

'The Many Lives of Andrew Carnegie' by Milton Meltzer

Check your public library's card catalog for books, DVD's and videos to expand on your student's learning experience.