Sunday, July 10, 2011

How to test your phone line if you have no dial tone

I work in the residential phone repair department where "I don't have a dial tone"! is heard quite frequently.

Here's a short video on not only checking your phone test box, the NID, but steps to troubleshoot when it's an inside issue.

These steps can save you an unneccessary tech visit by restoring the dial tone as well as determining if it's your phone equipment that causing the problem. (easy fix ex: changing out the phone cord, no longer using the bad phone)

If after the troubleshooting you still haven't found the issue then give your phone provider a call. They're there to help.

No comments:

Featured Post

Family Summer Book Club

My daughter-in-law came up with this fun idea to promote summer reading with our granddaughter. But we quickly realized it's fun for the...