Example: Our son had a scheduled dental cleaning for Saturday. I get a call from the dentist office stating they could verify our son's dental insurance, Friday afternoon. Even after I verified the group number and other information, the dental office still wasn't able to verify him. Yikes~!
That's when I decided to go to the dental insurance website and look up our coverage! Guess what? They had his birth date wrong! I immediately called the dental office, gave them the birth date that was listed, and he was covered! And since I was able to resolve this in one day he was able to keep his appointment, for the following day. Whee!
Now I just need to contact the dental insurance and correct his birth date. Just another day in a Home CEO!