My husband was recognized for providing outstanding customer service last month. In October 2013, he noticed a young girl, who was disoriented and lost, boarding his bus.
He immediately realized something was wrong and struck up a conversation with the young girl. Apparently, she had become separated from her paratransit bus and was trying to get home. My husband was able to contact her family and her mother was able to pick her up safe and sound!
Congratulations hubby for being named the MV Operator of the Quarter!